Collection:
New Products
FAQs
How often do you add new products?
New products and restocks arrive every week, so check back regularly to see what's just come in.
Do new products get free delivery?
Yes. Every order over £80 gets free delivery to mainland UK.
How quickly will my order be sent?
We usually process orders within one working day (Monday to Friday, excluding bank holidays). Once dispatched, mainland UK orders normally arrive within 2 working days.
Can I return a new product if it's not right?
Yes. Unwanted items can be returned within 14 days if they're unused and in their original packaging. Food and gas canisters can't be returned. Please email contact@woodtowater.co.uk before sending anything back.
Can I collect my order?
Yes. Choose click and collect at checkout and collect from our warehouse in Fleet, Hampshire, within 72 hours of us letting you know it's ready.